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Norman Feske Thank you so much for attending my support request so quickly and in such a personal and friendly manner. I'm typing these words using the new thumb clusters, which work and feel splendidly! Giving the shipping costs to EU, the extra backup keys that you included in the package are much much appreciated, too. So I'm able to type away without fear of wear. :)
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Anonymous Awesome service as always. Got the parts in great shape and quickly.
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Hiroshi Abe Once I put in the parts they sent, it worked perfectly again!
Thank you so much for sending me the spare parts too!